Ctrl + K
Community Member
Hello,
We have a need to be able to send out our custom newsletter using a particular brand template that we've created. It seems the WISYWIG only supports text input. 

The copy/paste method does a poor job of maintaining structure. 

Can you add support for HTML editing (e.g. view HTML source)? 

On the same note, be great if we can push our HTML code to the newsletter via API as another workaround. 

Please advise.

David
7 replies
Community Member
Decile Base AI

Hi David,

Thanks for the detailed feedback! To confirm what you're experiencing: the newsletter editor currently supports text editing only, with no HTML source view, and external designs can't be imported. The API option for pushing HTML content isn't available either.

These are great suggestions, and you're not alone in wanting them. We'll pass both requests along to the team. In the meantime, feel free to send any direct feedback to developers@decilegroup.com.

Community Member
Requesting this feature ASAP. There were others interested in this as well. 

We've spent an immense amount of time developing a pipeline using the platform to onboard investors and startups into the newsletter subscription, and building out automations to create the newsletter content. Now learning there is no way to send a custom branded newsletter is absolutely crazy.

Every wysiwyg allows HTML editing. Please prioritize this feature. We're in a holding pattern without a way of communicating with our audience.
Community Member
Hey David, thanks for this request! You're not the only person to request this recently.

Our team is in planning phases for how to best implement this. It's a complicated feature, and we want to do this in the right, secure way. I'll give you an update when we have movement on this.
Community Member
So we’re pretty much dead in the water with outreach? It’s not feasible to export audiences to other platforms for communication. Any timeline you can share on this?
Community Member
I hear you David, not ideal to export.

I’ll discuss with our team if we can prioritize it, but I can’t promise anything today sooner than a couple weeks.

Know that in a pinch, you can always export out of Hub using our CSV export functions (or the MCP could help with this too).
Community Member
Exporting contacts isn’t an issue. You can’t just mass import contacts into other newsletter platforms. 

The value here is in tracking engagement inside decilehub and building a pipeline.

We’re not looking for anything special, just raw html and styling. Shouldn’t be any security concerns. 

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